Sales Policy for CARTOPIS
Effective Date: March 19, 2025
At CARTOPIS, we are committed to providing our customers with a premium shopping experience. Our sales policy outlines the terms and conditions that apply to all purchases made from our website, ensuring transparency and fairness for both our valued customers and our company. By completing a purchase, you agree to be bound by the terms of this policy.
1. Products and Pricing
CARTOPIS offers a wide range of high-end jewelry items available for purchase online. All prices listed on our website are in US Dollars (USD) and are subject to change without prior notice. Prices do not include taxes, shipping, or handling fees, which will be added at checkout.
2. Order Confirmation
Once your order has been placed, you will receive an order confirmation email that includes the details of your purchase, including product(s) ordered, price, shipping address, and an estimated delivery date. Please review this confirmation carefully to ensure all information is correct. If any issues arise with your order, contact our customer service team immediately.
3. Payment
CARTOPIS accepts various methods of payment including credit and debit cards, PayPal, and other secure online payment systems. All payment transactions are processed through secure payment gateways to protect your financial information. Payment must be completed in full before your order is processed.
4. Shipping & Delivery
CARTOPIS offers shipping within the United States and to select international destinations. Shipping costs will be calculated at checkout based on the delivery address and the size of the order. Estimated delivery times may vary depending on the destination and availability of the product.
We aim to process all orders within 1-3 business days, and delivery typically takes between 5-7 business days for domestic orders. International orders may take longer due to customs and other factors. Please note that CARTOPIS is not responsible for any delays caused by the shipping carrier or customs procedures.
5. Returns & Exchanges
At CARTOPIS, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your jewelry, we offer a 30-day return policy from the date of receipt. Items must be returned in their original condition, unworn, and with all packaging intact.
To initiate a return or exchange, please contact our customer service team at info@cartopis.xyz. You will be provided with a Return Merchandise Authorization (RMA) number and instructions for sending the item back to us.
Please note that custom-made or personalized items are non-refundable and cannot be exchanged unless defective.
6. Defective or Damaged Items
If you receive an item that is defective or damaged, please contact us within 7 days of receipt. We will provide instructions on how to return the item for a replacement or full refund. We will cover all return shipping costs for defective or damaged products.
7. Customer Service
Our customer service team is available to assist you with any inquiries or concerns. You can reach us via email at info@cartopis.xyz or by phone at 405-445-2789. We strive to respond to all inquiries as quickly as possible and will do our best to resolve any issues to your satisfaction.
8. Changes to This Policy
CARTOPIS reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on our website with the updated effective date. By continuing to make purchases after such changes, you agree to be bound by the updated terms.
9. Limitation of Liability
CARTOPIS will not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products. We are committed to providing the highest quality jewelry, but our liability is limited to the amount paid for the product.
10. Privacy and Security
At CARTOPIS, we take your privacy seriously. We collect personal information only for the purpose of processing your order and providing a better shopping experience. For more details, please refer to our Privacy Policy available on our website.
By shopping with CARTOPIS, you acknowledge that you have read, understood, and agree to this Sales Policy. We appreciate your business and are committed to delivering the highest standard of customer service and premium jewelry products.
For any further inquiries, feel free to contact us at info@cartopis.xyz or call 405-445-2789.
CARTOPIS
4278 Benson Park Drive,
Oklahoma City, Oklahoma,
United States
Website: cartopis.xyz